Diagnostics

///Diagnostics
Diagnostics2018-10-11T10:26:08+03:00

USE THE AUTOMATED PASSWORD RESET TOOL FOR QUICKBOOKS DESKTOP

The Automated Password Reset Tool can be used to reset your QuickBooks Admin password in any version of QuickBooks for Windows.

HOW TO FIX IT

  1. Go to  http://support.quickbooks.intuit.com/support/passwordremoval.aspx.
  2. From the QuickBooks version, select your version of QuickBooks Desktop.
    Important: The version of QuickBooks you last opened your company file with must be installed on the computer you are using to remove and reset the password.
  3. Fill in your QuickBooks license number and business info then click Submit. NOTE: All information entered must match the information in our system including email address. The email that includes the access token will be sent ONLY to that same address.
  4. Accept the license and click the Download button.
  5. On the next screen, click the Download Now link. IMPORTANT: Make sure if it asks you to Run or Save, you choose Save and save it to your Desktop.
  6. Double-click the QBPasswordReset.exe file that was downloaded to open the tool.
  7. Enter the token number you received via email into the Token Number field.
  8. Select your QuickBooks version in the QuickBooks Products drop-down menu.
  9. Click the Browse for Company File button and select the company file that you want to reset the password on.
  10. Enter your new password in the New Password and Confirm Password fields.
  11. Click the Reset Password button. 

You should now be able to open QuickBooks and login to your company file using the new password you just set. The QuickBooks Password Reset.exe file cannot be used again without completing the verification form again. To reset the password on another QuickBooks company file, you must return to the link in step 1 and complete the process again.

SOLUTION 1: USE THE QUICKBOOKS INSTALL DIAGNOSTIC TOOL TO RESOLVE MICROSOFT .NET, MSXML, AND C++ ISSUES

  1. Download the QuickBooks Install DiagnosticTool.

    User-added image

  2. When prompted, save the file to the local Desktop.
  3. Close any open programs and run the QBInstall Tool.
    Note: It may take up to 20mins to complete, depending on your internet speed and computer’s performance.
  4. Restart the computer after running the tool to ensure the components are properly updated.

Optional: If you have a minute, please help us gather feedback on how the QuickBooks Install Diagnostic Tool worked out for you

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